warisanbolaPrivacy Policy

This page describes what we collect when you use warisanbola and how we keep that data protected. We at warisanbola handle your personal information — identity documents, payment details, betting history, and account activity — according to strict encryption and access controls. Our commitment is to store your data securely, share it only where necessary, and respect your rights as an account holder.

We operate an online sportsbook and casino entertainment platform available where local law permits. When you register an account, place bets on Liga 1 or Piala AFF, deposit via DANA or e-wallet, or play live-dealer games, we collect information to verify your identity, process payments, and maintain account security. This policy explains our practices for that information.

Our servers process and store data subject to technical and legal constraints. Some information may sit on servers located outside your jurisdiction; however, we apply the same security standards regardless of server location. You have the right to access, correct, or request deletion of your data; contact our support team to exercise those rights.

What Data We Collect on warisanbola

We at warisanbola collect several categories of information to operate our service. Identity data includes your full name, date of birth, nationality, and identity document number (KTP, passport). We require this during account registration and KYC verification; it is used only to confirm you are the rightful account holder and to comply with anti-fraud regulations.

Contact information comprises your email address and phone number. We use email to send account confirmations, withdrawal notifications, and support responses. SMS is used for two-factor authentication and urgent security alerts (e.g. login attempt from a new device). We do not send marketing emails or SMS without your consent.

Payment data includes the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and the transaction details of deposits and withdrawals. We do not store full payment card numbers; only the authorised payment processor holds that information. Our records retain the last four digits of your account and transaction timestamps for reconciliation.

Betting and activity data includes every bet you place, match outcome, winning or loss, and your account balance history. This data is retained indefinitely for settlement verification, dispute resolution, and regulatory compliance. We also log login times, device information (browser type, IP address), and session duration to detect fraud and unauthorised access.

Note: We do not sell or share your personal data with third parties for marketing purposes. Data is shared only with payment processors, fraud-detection services, and legal authorities (if required by law).

How We Use Your Data on warisanbola

We use your identity data to verify your account and prevent fraud. During KYC verification, we match your name and document number against our database and cross-check for sanctions lists. This process typically takes 24 hours; you are notified by email when verification is complete.

Contact information is used to send account-critical messages: registration confirmation, withdrawal status updates, two-factor authentication codes, and security alerts. If we detect suspicious login activity, we immediately send you an SMS alert; you can confirm the login or request account lock-down via a reply link.

Payment data is processed by our authorised payment processors to execute deposits and withdrawals. We share only the minimum necessary information with each processor: your verified name, account identifier, transaction amount, and chosen payment method. Processors are contractually obligated to protect your data and may not use it for any other purpose.

Betting and activity data serves several purposes: settlement of bets, detection of unusual account behaviour, and compliance with gaming regulations. If we notice an account placing bets on every match during Liga 1 and Piala AFF simultaneously while accumulating large winnings, our system flags the account for manual review to ensure no fraud or account takeover has occurred. This review is cautious, not punitive.

Device and session data helps us detect account compromise. If a login occurs from a geographic location far from your usual pattern (e.g. Jakarta to Medan in 2 hours), we require SMS re-verification before granting access. This protects against account theft and unauthorised betting.

Third-Party Services and Data Processors

We at warisanbola rely on third-party services to operate our platform. Payment processors (the companies behind mobile banking, local payment, online payment, and bank virtual accounts) receive your name, account number, and transaction amount. Fraud-detection services receive IP address, device fingerprint, and betting patterns to identify suspicious accounts. Analytics providers receive anonymised session data (not your name or bet details).

Payment Processor: Handles your deposit and withdrawal transactions. We share only name, account ID, and transaction amount; they do not see your betting history.
Fraud Detection Service: Monitors login patterns and betting behaviour to prevent account takeover and money laundering. They see device data and account-level flags, not personal identity documents.
Customer Support Platform: Stores your support tickets and conversation history. Support agents see your account ID and communication; they do not see payment card details or identity documents unless you voluntarily attach them.
Email Service Provider: Sends confirmation and alert emails on our behalf. They see only the email address and message content; they do not retain your personal data beyond the email delivery window.

All third-party processors are contractually bound to protect your data and comply with applicable privacy regulations. We audit processor security practices annually. If a processor experiences a data breach, we notify affected account holders without unreasonable delay.

Your Rights and Data Requests on warisanbola

We at warisanbola respect your right to access, correct, and request deletion of your personal data. You may request a copy of all data we hold about you by contacting our support team. We will provide a file containing your identity data, contact information, payment history, and betting records within 30 days.

You may request correction of inaccurate data (e.g. if your registered name is misspelled). Submit a correction request via your account settings or contact support; we will verify your identity and update the record within 5 business days.

Deletion requests are more complex on warisanbola because we are required by law to retain betting records for a minimum of 5 years for anti-money-laundering compliance. However, we can delete or anonymise non-essential data (e.g. your phone number, if you prefer SMS alerts be discontinued). Contact support to discuss deletion options.

You may withdraw consent for non-critical communications at any time. For example, if we send you promotional emails about Idul Fitri or Idul Adha tournament specials, you can unsubscribe via the email footer. However, we cannot withdraw critical security communications (login alerts, withdrawal notifications) without compromising your account safety.

Cookies and Tracking on warisanbola

We use cookies to store your login session and remember your language preference. These cookies are essential for the platform to function; they expire when you log out or after 30 days of inactivity. We do not use cookies to track you across other websites.

Our website may include web analytics (e.g. Google Analytics) to measure traffic and user behaviour. Analytics data is anonymised; it does not identify you personally. You can disable analytics cookies in your browser settings or request we disable them for your account.

Data Retention and Security

We keep identity and payment data for as long as your account is active, plus 5 years after closure (for regulatory compliance). Betting records are retained indefinitely for dispute resolution and compliance. Device logs and session data are retained for 12 months then automatically deleted.

We at warisanbola encrypt all data in transit (using SSL/TLS) and at rest (using AES-256 encryption). Our servers are protected by firewalls, intrusion detection, and access controls. Only authorised staff members can view sensitive data; access is logged and audited quarterly.

If we experience a data breach, we will notify affected account holders and relevant authorities without unreasonable delay. We carry cyber liability insurance to cover costs of breach notification and user credit monitoring.

Jurisdiction and Contact

Our service is available only where local law permits. We comply with the privacy laws of jurisdictions where we operate. If your jurisdiction has a data protection authority (e.g. a privacy ombudsman), you may lodge a complaint with them if you believe we have violated your rights.

To exercise your rights or report a privacy concern, contact our support team. We will respond to data requests within 30 days and privacy complaints within 10 business days. Our address, email, and support phone number are listed on the contact page.

Summary and Your Responsibilities

We at warisanbola collect personal data (identity, payment, betting history) to operate our sportsbook and casino platform. We encrypt that data, restrict access to authorised staff, and share it only with trusted third-party processors and legal authorities (where required). You have the right to access, correct, and request deletion of your data; contact support to exercise those rights.

Our cookies are session-essential and do not track you across other websites. We do not sell your data to marketers. Betting records are retained indefinitely for settlement verification; identity data is retained for 5 years after account closure for compliance.

You are responsible for keeping your login credentials confidential and logging out after each session. If you suspect your account has been compromised, contact support immediately. We will review the account, lock it if necessary, and investigate unauthorised activity. This policy may be updated from time to time; we will notify you of material changes via email.